Support and
Success Services

Accelerate project timelines with our established and reliable services.

Our team of technical experts and vast global network collaborate with top-tier vendors to enhance competitiveness for our clients.

Klinkmann AEVA Select
Matrikon OPC
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Klinkmann Competence Center for certified AVEVA Support Programs and Trainings

We offer resources and experience to help you get on the fast track to success. Klinkmann’s Competence Center is your nearby technical team that is adept at resolving issues quickly, capitalizing on years of experience. We provide fast L1 and L2 certified support and services in Finnish and English as well as in Russian for Kazakhstan and Central Asian markets.

  • Certified Support Center (CSP) Services
  • Certified Training Center (CTP) Services including Klinkmann training classes and customized training
  • Market reach: Finland, Estonia, Latvia, Lithuania, Kazakhstan, Uzbekistan, Azerbaijan, Central Asia – and international support for our international customers

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AVEVA Services and Project Support for Customers 

Our team has extensive experience in AVEVA software platforms in various demanding production and machinery applications.

Our technical department advises and designs solutions, as well as documents and tests the application together with the customer. We are an internationally certified AVEVA support and training organization. Our technical department also performs commissioning for machine suppliers domestically and at international sites. For maintenance and application version control, we offer international maintenance agreements.

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AVEVA Customer FIRST Program for End Users

The AVEVA Customer FIRST program offers software maintenance, technical support, and a variety of services to enhance the value of your investment.

Available through annual or multi-year agreements, it can be purchased separately or as part of your software subscription.

Program Benefits

As a Customer First member, you have the flexibility to choose between support levels based on the complexity and criticality of your operations, the maturity of your applications and the expertise of your project resources. There are also available Premium and Elite support levels to allow global 24 / 7 / 365 services and so much more.

Take a look at the brochure for more information about AVEVA Customer First program features.

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AVEVA Partner Network for System Integrators and OEMs

Maybe you’re a company looking for the first projects with AVEVA. Or perhaps you’re already performing at the next level and want to ensure your expertise and value to customers keep pace with your growth. As part of the AVEVA Partner Network, you can help cover your customer’s journey toward Digital Transformation and realize tangible benefits in the industrial software space. 

Program Benefits

AVEVA SI Certification Program provides System Integrators (and OEMs) with credentials that acknowledge their skills. Our solutions cover integrated process design, simulation, engineering, procurement, construction and handover processes, taking care of your customer’s solution throughout the entire asset lifecycle. The three distinct membership levels – Registered, Certified and Endorsed SI or OEM Partner – give a clear path to greater benefits.

Take a look at the brochure for more about benefits.

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No Support Contract?

AVEVA Customer First is your guarantee to protect your investment. Whether you need to update your contract or to log a technical issue with support but do not have a support contract with Klinkmann, please use the link below to contact us and we shall respond within 24 hours.

Looking for the Next Step?

Are you already a partner and looking for the next step, or perhaps you want to ensure your expertise and value to customers and become certified AVEVA partner? Contact us to get started.

Contact us

Our trainings and courses


9.00-16.00 (EEST)
  • Online/On-site
  • English
  • 1400 € (Vat 0%)



9.00-16.00 (EEST)
  • Online/On-site
  • English
  • 1050 € (Vat 0%)

AVEVA™ Historian and Historian Client

  • Online/On-site
  • English


  • Online/On-site
  • English

AVEVA™ PI System™

  • Online/On-site
  • English

AVEVA™ System Platform

  • Online/On-site
  • English


Explore our customer success stories

Enefit Green – over 70 renewable energy sites in one AVEVA platform and information management

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Fortum – AVEVA manages hydro power stations with central remote monitoring and reporting

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Valmet Automotive – car production with AVEVA MES production platform for over 20 years

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